Quality Question Bank
for Exam preparation

Q2. For a set of data, the average squared deviation from the mean, with a denominator of n-1

1. Sample Variance
2. Normal Distribution
3. Sample
4. Population

Q3. The purpose of tollgate reviews is to:

1. Ensure the project stays on track
2. Reinforce priorities
3. Allow management to show their continued commitment
4. All of the above

Q4. Statistical sampling is a method to determine the conformance to requirement for some element or product of a project. The advantage of statistical sampling is that it ______________.

1. is a good tool o gain customer confidence during a period of high rejects
2. does not require an expenditure of resources
3. is accurate enough with a sampling of less than one percent
4. does not require 100 percent sampling of the elements to achieve a satisfactory inference of the population
5. needs to be conducted only when there is a problem discovered with the end product or when the customer has some rejects

Q5. What does Clause 6 of ISO 9001:2015 provide details of?

1. Improvement
2. Planning
3. Operation
4. Leadership

Q6. One of the advantages of team work is:

1. It breaks down barriers between employees
2. customers and suppliers
3. It results in promotion
4. It results in salary increment
5. None of the given options

Q7. Total quality costs include:

1. Prevention costs
2. Appraisal costs
3. Failure costs
4. All of the given options

Q8. All of the following statements about acceptance sampling plans are true except:

1. Acceptance sampling plans are necessary when destructive inspections are required
2. Acceptance sampling plans do not directly control the quality of a series of lots; they instead specify the risk of accepting lots of given quality
3. Acceptance sampling plans are not very effective for inspecting small lots of custommade products
4. Acceptance sampling plans are beneficial when the cost of inspections is high and the resulting loss of passing non-conforming units is not great
5. Acceptance sampling plans are never as effective at rejecting non-conforming units as 100 percent inspection, even when the inspection process is very tedious

Q9. In Six Sigma, a ______________ is defined as any process output that does not meet customer specifications

1. error
2. cost
3. quality
4. defect

Q10. Which one of the following depicts feature, which is a dimension of quality?

1. Ability to repair a product
2. Product looks and sounds
3. Brand name and price
4. Bells and whistles of the product